Privacy Policy

1. Privacy Policy (UK GDPR & ICO Compliant)

Last updated: 06/09/2026

Operator: Peace of Mind Counselling and Psychological Services

Contact: info.peaceofmindtherapies@gmail.com

1. Introduction

This Privacy Policy explains how Peace of Mind Counselling and Psychological Services (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or interact with www.peaceofmindtherapies.co.uk (“the Site”). We are committed to complying with the UK GDPR, the Data Protection Act 2018, and ICO guidance.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

Data you provide directly

Contact details (e.g., name, email address)
Enquiry information submitted through forms
Any information you voluntarily share with us

Data collected automatically

IP address
Browser type and device information
Pages visited and time spent on the Site
Cookies and similar technologies (see Cookie Policy)

Special category data

We do not intentionally collect special category data through the Site. If you submit such information voluntarily, you consent to our processing for the purpose of responding to your enquiry.

3. Lawful Basis for Processing

We process personal data under the following lawful bases:

Consent — when you submit forms or opt into communications
Legitimate interests — to maintain and improve the Site, ensure security, and respond to enquiries
Legal obligation — where required by UK law or regulatory bodies

4. How We Use Your Data

We may use your personal data to:

Respond to enquiries or requests
Provide and maintain the Site
Improve user experience and functionality
Monitor Site performance and security
Comply with legal obligations

We do not sell or share your data for marketing purposes.

5. Data Sharing

We may share your data with:

Service providers (e.g., website hosting, analytics tools)
Regulatory authorities where legally required
Professional advisers (e.g., legal or compliance support)

All third parties are required to comply with UK GDPR standards.

6. Data Storage & Retention

We store personal data securely and retain it only for as long as necessary for the purposes outlined in this Policy, or as required by law.

Retention periods vary depending on the nature of the data and our legal obligations.

7. Your UK GDPR Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Restrict or object to processing
Request data portability
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at # CONTACT EMAIL #.

8. International Transfers

We do not routinely transfer personal data outside the UK/EU. If a transfer becomes necessary, we will ensure appropriate safeguards (e.g., Standard Contractual Clauses).

9. Security

We implement technical and organisational measures to protect your data, including encryption, access controls, and secure hosting.

However, no online system is completely secure, and we cannot guarantee absolute protection.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated on the Site.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact: info.peaceofmindtherapies@gmail.com